Privacy Policy

Introduction and Scope

Welcome to Zelthivoryth's Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you visit our website, use our services, or interact with our financial education platform. We're committed to transparency about our data practices because your trust is essential to everything we do.

This policy applies to all users of zelthivoryth.com, including visitors browsing our content, registered users accessing our learning programs, and anyone who contacts us through our various channels. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect several types of information to provide and improve our services. This includes information you provide directly, data we collect automatically, and information from third-party sources when relevant to your experience.

We collect this information through various means including direct input from you, automated tracking technologies, cookies, and analytics tools. All collection methods are designed to enhance your experience while respecting your privacy preferences.

How We Use Your Information

Your information helps us deliver personalized financial education experiences and maintain our platform's security and functionality. We use your data for specific, legitimate purposes that directly benefit your learning journey.

We process your personal information to provide access to our learning programs, customize content recommendations based on your interests and experience level, and send you relevant updates about new educational resources. Additionally, we use your data to improve our services, conduct research on financial education effectiveness, and ensure platform security.

Communication purposes include sending you account-related notifications, responding to your inquiries, and providing customer support. We may also use your information for legal compliance, fraud prevention, and protecting the rights and safety of our users and platform.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. Any sharing of your information occurs only under specific circumstances and with appropriate safeguards.

We may share your information with trusted service providers who help us operate our platform, such as hosting services, email delivery systems, and analytics providers. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.

Legal requirements may necessitate disclosure of your information to comply with court orders, legal processes, or government requests. We may also share information to protect our rights, prevent fraud, or address security issues, but only to the extent necessary and legally required.

In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of the business assets, but you will be notified of any such change and your rights under this privacy policy will be maintained.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards designed to maintain data integrity and confidentiality.

Technical security measures include encrypted data transmission using SSL/TLS protocols, secure data storage with encryption at rest, regular security audits and vulnerability assessments, and access controls that limit data access to authorized personnel only. We also maintain secure backup systems and incident response procedures.

Organizational security includes employee training on privacy and security best practices, background checks for personnel with data access, and regular review of our security policies and procedures. We continuously monitor for potential security threats and update our protection measures accordingly.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure. We encourage you to use strong passwords, keep your account credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights

You have significant control over your personal information and how we use it. We respect your privacy rights and provide clear mechanisms for exercising these rights whenever you choose to do so.

To exercise these rights, contact us using the information provided below. We will respond to your request within 30 days and may ask for verification of your identity to protect your information. Some requests may take longer to process if they are complex or if we receive numerous requests.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

Account information is typically retained for the duration of your active relationship with us, plus additional time as required by law or legitimate business needs. Usage data and analytics information may be retained in aggregated, anonymized form for longer periods to help us improve our services.

When we no longer need your personal information, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of your data by contacting us, though we may need to retain certain information for legal compliance or legitimate business purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our site, while preference cookies remember your settings and choices. Marketing cookies may be used to deliver relevant content and track the effectiveness of our educational resources.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. We respect your choices regarding tracking technologies and provide clear options for managing your preferences.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete such information promptly.

Parents and guardians who believe their child has provided personal information to us should contact us immediately. We are committed to protecting children's privacy and will work with parents to address any concerns and ensure appropriate handling of any inadvertently collected information.

International Data Transfers

As a South African company, we primarily process and store data within South Africa. However, some of our service providers and partners may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data.

International transfers are governed by contractual protections, adequacy decisions, or other legally approved transfer mechanisms. We maintain the same level of protection for your information regardless of where it is processed, and we regularly review our international transfer practices to ensure ongoing compliance.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email, website notices, or other appropriate communication methods.

Minor updates may be posted without prior notice, but we will always indicate the effective date of the current policy. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.